Customer Support

Call Operator

Average gross salary in United Kingdom is

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80% of people earn:

19K - 34K GBP

10% earn less lthan 19K GBP

10% earns more than 34K GBP

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What does the data in the graph mean?

Salaries in the survey are expressed in gross.

Based on the gb.paylab.com salary survey, 80% of people on the Call Operator position in the United Kingdom earn between 18,830 GBP and 34,319 GBP annually gross.

10% of employees earn less than 18,830 GBP and 10% of people earn more than 34,319 GBP.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Answering incoming calls and providing information about services to interested customers.
Handling customer inquiries and resolving complaints related to services.
Conducting outbound calls for service promotion and sales.
Maintaining accurate records of customer interactions and transactions.
Compiling and managing statistics on call volumes and service requests.
Collaborating with team members to improve service delivery and customer satisfaction.
Utilizing CRM software to track customer interactions and follow up on leads.
Providing feedback to management regarding customer trends and service issues.
Ensuring compliance with company policies and procedures during all customer interactions.
Participating in training sessions to enhance product knowledge and customer service skills.

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Call Operator - Customer Support in the labour market

In the salary ranking,
the job position takes

629. place

Women representation in position

n/a

Average age of respondent by position

n/a

807. place

Nursery School Teacher Assistant

Education, Science & Research

9,483 - 24,460 GBP

630. place

Accounting Clerk

Insurance

18,876 - 34,080 GBP

629. place

Call Operator

Customer Support

18,830 - 34,319 GBP

628. place

Lathe operator

Mechanical Engineering

17,446 - 36,112 GBP

1. place

IT Director

Top Management

40,467 - 201,984 GBP

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The salary report contains:

Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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