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Management

Call Centre Manager

Average gross salary in United Kingdom is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
20K - 86K GBP
10% earn less lthan 20K GBP
10% earns more than 86K GBP

Salaries in the survey are expressed in gross.

Based on the gb.paylab.com salary survey, 80% of people on the Call Centre Manager position in the United Kingdom earn between 20,424 GBP and 85,536 GBP annually gross.

10% of employees earn less than 20,424 GBP and 10% of people earn more than 85,536 GBP.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for recruiting and selecting new employees.
  • Scheduling work shifts of supervisors and call centre operators.
  • Managing, coordinating, checking and motivating subordinate employees.
  • Setting up key performance indicators (KPIs) of the team.
  • Proposing changes of procedures, processes, etc.

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The most common career path of an employee

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Position Call Centre Manager - Management in the labour market

In the salary ranking,
the job position takes

113. place

Women representation in position

n/a

Average age of respondent by position

n/a

807. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

9,483 - 24,460 GBP

114. place

Pharmaceutical Products Manager

Pharmaceutical Industry

Salary group 2

28,932 - 73,344 GBP

113. place

Call Centre Manager

Management

Salary group 2

20,424 - 85,536 GBP

112. place

Ruby Developer/Programmer

Information Technology

Salary group 2

1. place

IT Director

Top Management

Salary group 3

40,467 - 201,984 GBP

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