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Management

Head of Customer Support

Average gross salary in United Kingdom is
An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:
24K - 64K GBP
10% earn less lthan 24K GBP
10% earns more than 64K GBP

Salaries in the survey are expressed in gross.

Based on the gb.paylab.com salary survey, 80% of people on the Head of Customer Support position in the United Kingdom earn between 23,846 GBP and 64,158 GBP annually gross.

10% of employees earn less than 23,846 GBP and 10% of people earn more than 64,158 GBP.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

  • Responsibility for leading the customer support team
  • Strategy creation, customer support direction and subsequent implementation,
  • Support, team coaching, solving demanding customers
  • Track the resolution of customer issues from receipt to resolution
  • Improving services, increasing customer engagement and facilitating organic growth
  • Resolving complaints and creating reports
  • Providing information to the company's customers, telephone and e-mail communication
  • Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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Position Head of Customer Support - Management in the labour market

In the salary ranking,
the job position takes

190. place

Women representation in position

n/a

Average age of respondent by position

n/a

807. place

Nursery School Teacher Assistant

Education, Science & Research

Salary group 1

9,408 - 24,252 GBP

191. place

Supply Chain Specialist

Transport, Haulage, Logistics

Salary group 2

26,739 - 59,807 GBP

190. place

Head of Customer Support

Management

Salary group 2

23,846 - 64,158 GBP

189. place

Private Banker

Banking

Salary group 2

19,619 - 70,192 GBP

1. place

IT Director

Top Management

Salary group 3

40,128 - 200,304 GBP

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